Cancellation & Refund Policy

At NABA, customer satisfaction is important to us. Please read our cancellation and refund policy carefully.

Orders may be cancelled before they are shipped.

Once an order has been dispatched, cancellation requests cannot be accepted.

If you receive a damaged, defective, expired, or incorrect product, please contact us within 48 hours of delivery.

Please provide:

After verification, we will arrange a replacement or refund where applicable.

Refunds are applicable only for:

Refunds are not applicable for:

Used or opened products
Products damaged after delivery
Incorrect orders placed by customers
Allergic reactions due to individual skin sensitivity (customers are advised to perform a patch test before use)

Once approved, refunds will be processed to the original payment method within 5–7 business days.

For Cash on Delivery orders, refunds may be processed via bank transfer or another approved method after verification.

Eligible replacement requests will be processed subject to stock availability.

For cancellation, refund, or replacement requests, please contact:

Customer Care: +91-9217223777

Floral Dew Toning